This policy was last updated: 01/03/2023
Date to be reviewed: 01/03/2025
This policy explains how Pumpkin Sign and Display will handle the privacy of your information. We are committed to maintaining robust privacy protections for all our users. We will take the necessary steps to ensure that users information is safeguarded and kept in accordance with all applicable laws and regulations.
What information do we collect?
The information that you provide us with may be collected and processed by us in accordance with the Data Protection Act 1998 and subsequent legislation.
Information you provide to us
We have a ‘Contact Us’ page which enables you to email us. We require you to complete the fields for your name, phone number, email and business name, so that we can contact you and provide details of our services to you, as well as deal with general company enquiries. Data collected is held on the grounds of being for legitimate business interests or to fulfil a contractual obligation.
If you do not proceed with any order your details will be deleted in accordance with our data retention policy.
We may use social media to engage with users and the Pumpkin Sign and Display website links to our social media pages. We do not keep any specific data that identifies an individual user but hold details of our followers on these platforms.
When you visit our website, the server collects IP addresses to provide security and prevent brute force or malicious attacks. These IP addresses are not linked to any other personal data. The address for our UK data centre is: Reynolds House, 4 Archway, Manchester M15 5RN
Information we get from other sources
From time to time, we may need to obtain information from third parties about you. This will only apply where it is necessary to provide our services to users and as permitted by law.
“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by [the Data Protection Act 1998] OR [EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; and
“We/Us/Our” means Pumpkin Sign and Display , a company registered in England whose registered address is 1 Wansell Road Weldon North Ind Est Corby Northamptonshire NN17 5LX
2.1 Our Site is owned and operated by Pumpkin Sign and Display, whose registered address is 1 Wansell Road Weldon North Ind Est Corby Northamptonshire NN17 5LX
2.2 Our Data Protection Officer can be contacted by email at email@example.com, or by post at 1 Wansell Road Weldon North Ind Est Corby Northamptonshire NN17 5LX
3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for marketing and statistical purposes and to show you videos. For more details, please refer to section 4 below.
3.3 All Cookies used by and on Our Site, are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]
3.3.5 Third Party Cookies
[Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).]
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
3.6 For more specific details of the Cookies that We use, please refer to the table below.
4.1 The following first party Cookies may be placed on your computer or device:
NAME OF COOKIE | PURPOSE & TYPE | STRICTLY NECESSARY:
CookieConsent | Stores the user’s cookie consent state for the current domain | YES
PHPSESSID | Preserves user session state across page requests. | YES
4.2 The following third-party Cookies may be placed on your computer or device:
NAME OF COOKIE | PURPOSE & TYPE | PROVIDER | STRICTLY NECESSARY:
4.3 Our Site may use analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
4.4 The analytics service(s) used by Our Site use(s) the following analytics Cookies:
NAME OF COOKIE | PURPOSE & TYPE | PROVIDER | STRICTLY NECESSARY:
5.1 Before Cookies are placed on your computer or device, you will be shown a popup at the bottom of your screen requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies [unless those Cookies are strictly necessary]; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow and/or deny different categories of Cookie that We use.] [You can return to your Cookie preferences to review and/or change them at any time by clicking on this link.]
5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
5.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
5.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
5.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.3.4 Safari: https://support.apple.com/en-gb/HT201265
5.3.5 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
5.3.6 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
How we use your personal information
Your information will be used by us to enable us to provide our services to you. We act as a Data Controller of your information and undertake to protect your personal and sensitive data in a manner that is consistent with the requirements of the Data Protection Act/General Data Protection Regulation (GDPR). We will take reasonable measures to ensure the secure storage of your data.
Users of this website do so at their own discretion and provide any such personal details at their own risk.
We do not share, sell, or distribute your data to third parties, except as provided in this Privacy Notice. Your data may be shared with contractors working on our behalf, who act on our instruction in relation to the management of your data and must adhere to all data protection laws and regulations. Data processors will be required to have a signed agreement with us to ensure accountability.
We will only send you emails about our products and services (i.e. direct marketing) with your express consent. You have the option not to give consent and to withdraw consent at any time. You may withdraw your consent for us to contact you by contacting us at firstname.lastname@example.org
We may disclose your personal information if we are required to do so by law, in connection with any legal proceedings, and in order to establish, exercise or defend our legal rights, or if otherwise legally permitted.
Retaining your data
We keep your personal information in accordance with our Data Retention Policy which reflects our needs to provide services to you as contracted and also as required to meet legal, statutory and regulatory obligations. The need to hold information is regularly reviewed and information/data will be disposed of when no longer required.
Storage of data
Your information may be stored on a cloud-based system whose servers are located within the UK or European Union (EU). All data will be stored so to comply with the Data Protection Act 1998 and as enacted, the General Data Protection Regulation (GDPR).
Pumpkin Sign and Display cannot guarantee or verify the contents of any externally linked website and users click on external links at their own risk. Pumpkin Sign and Display and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social media platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to our terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate and/or engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will not ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Pumpkin Sign and Display may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised that before using such social sharing buttons, that they do so at their own discretion, and should consider that the social media platform may track and save requests to share a web page, through the users’ social media platform account.
Data Subject Rights
Subject Access Requests
The General Data Protection Regulation (GDPR) gives individuals, known as ‘data subjects’, the right to access personal data that is held by organisations by a subject access request (SAR). We will endeavour to respond quickly to any such requests, which legally require us to respond within one month of receiving the request and necessary information. We have a formal request form to deal with SAR requests that can be accessed on our website, https://pumpkinsd.co.uk/ or by emailing us at email@example.com. You will need to tell us how we acquired the information.
Right to Rectification
Data subjects have the right to request that we amend or change personal information that we hold about you, that is inaccurate or incorrect.
Right to erasure
Data subjects have the right to ask us to delete personal information from our systems without giving any reason and at any time. We will act on any request without delay.
Right to restrict processing
Data subjects have the right to rectification or erasure of personal data in the following circumstances:
Right to data portability
Data subjects have the right to obtain and transfer their data to different service providers.
Right to object
Data subjects have the right to object to the processing of data at any time based on their particular situation. This includes objecting to profiling unless it is in the ‘public interest’ or exercised lawfully by an official authority. We will only process data where we can demonstrate lawful grounds for doing so.
Right not to be subject to decisions based on automated processing
We do not use any automated processing that results in any automated decision based on a data subject’s personal information.
Using your rights
If you wish to invoke any of these rights, you can contact our Data Controller by email to firstname.lastname@example.org
Questions and queries
If you have any concerns about how we handle your data, you can contact the Data Controller by email to email@example.com
Changes to this policy
If you have a complaint about the use of your data, you can contact us by email to firstname.lastname@example.org
Alternatively, you can formally report an issue of concern to the Information Commissioner’s Office, the UK body that governs Data Protection. See https://ico.org.uk
Third Party Rights
Jurisdiction and Governing Law